Privacy Policy for Trips by Jen

Effective Date: January 13, 2026

Last Updated: January 13, 2026

At Trips by Jen, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.tripsbyjen.com or use our travel planning services.

1. Information We Collect

To provide expert Disney vacation planning, we must collect certain "Personal Information," which may include:

  • Contact Details: Name, email address, phone number, and mailing address.

  • Travel Documents: Birthdays, gender, and (if applicable for cruises or international travel) passport information.

  • Booking Preferences: Frequent flyer numbers, Disney Resort preferences, dietary restrictions, and accessibility needs.

  • Payment Information: Credit card details (processed securely via our host agency or Disney’s direct systems; we do not store full card numbers on our local servers).

2. How We Collect Data

We collect information through:

  • Direct Interaction: Forms you fill out on our website, emails, or phone consultations.

  • Automated Technologies: Like most websites, we use cookies and analytics tools (e.g., Google Analytics) to collect data on site traffic and user behavior.

3. How We Use Your Information

We use your data strictly to:

  • Plan, book, and manage your vacation packages and dining reservations.

  • Communicate itinerary updates, reminders, and "magical extras."

  • Send newsletters or promotional offers (only if you have opted in).

  • Comply with legal obligations and prevent fraudulent transactions.

4. Sharing Your Information

We do not sell your personal data. We only share your information with third parties necessary to fulfill your travel requests:

  • Travel Suppliers: Including The Walt Disney Company, airlines, hotels, and insurance providers.

  • Host Agency: Our parent agency for the purpose of booking administration and commission tracking.

  • Legal Requirements: If required by law or to protect the safety of our clients.

5. Data Security

We implement industry-standard security measures (SSL encryption) to protect your data. When booking Disney vacations, your payment info is entered directly into Disney’s secure portal or our protected agency CRM. We never keep paper copies of sensitive financial data.

6. Your Rights

Depending on your location (such as California or the EU), you may have the right to:

  • Access: Request a copy of the data we hold about you.

  • Correction: Request that we update inaccurate information.

  • Deletion: Request that we delete your personal data (subject to legal record-keeping requirements).

  • Opt-Out: Unsubscribe from marketing emails at any time using the "Unsubscribe" link.

7. Children’s Privacy

Our services are intended for adults. While we collect data about children (names/ages) to book Disney vacations, we only do so with the express consent of a parent or guardian.

8. Contact Information

For questions regarding this policy or to exercise your data rights, please contact:

Jen Tavares Trips by Jen

Email: info@tripsbyjen.com

Website: www.tripsbyjen.com